CLIENT TESTIMONIALS
LCS IT has provided IT solutions and project work for Doddington Hall for a number of years and the team are friendly and a pleasure to work with. We are particularly impressed with how helpful and accessible they were during the pandemic. Work is tailored to our budget and carried out in an efficient manner with minimal disruption to business. Providing IT solutions and support for the historic hall, offices, retail, catering, events and holiday cottages is a diverse operation and LCS IT have made significant improvements to our IT infrastructure to ensure that systems are resilient.
We have been a customer of LCS for over 20 years more accurately they have been part of our team for over 20 years and it truly does feel like we are just that, one big team. I can’t say where we would be without them, They have a wealth and depth of knowledge within their field that to me is unparalleled. It isn’t just this knowledge that is impressive it is how they apply that to our business solutions to keep us up to date ,secure, and efficient as possible. They never seem to come to the table with things that aren’t relevant to how we conduct business or outlandish proposals that are beyond budget they understand us as a business and work everything into that, it always feel like they have our best interests at heart.
Their support team are always on hand and never fail to respond I can only think of a couple of times where something hasn’t been able to be fixed remotely in all this time, which again means as a business we are back up and running as quickly as possible. On the odd occasion where the tech team may of spoken in too many 1s and 0s that I do not understand Claire and Jane have always been on hand to decipher which is a great help.
I look forward to another 20 plus years of working together.
First College has been working with LCS IT since August 2018. As a multisite business with quite a burden of legislation upon us we need a well-informed and competent IT company who are proactive so that we can get on with our day job. Throughout our relationship with LCS-IT they have fitted the bill perfectly. Outsourcing IT successfully has to be built upon good working relationships and our business has been very well served by LCS-IT in all respects. They are always prompt in problem-solving which as we all know vital but they are also excellent at advising, guiding and supporting us in many aspects through good communication. I would not hesitate to recommend LCS-IT to any other business.
We have worked with LCS as our IT provider for a number of years and always found their approach to be supportive and helpful. They are keen to offer a collaborative approach and are quick to respond to any issues and offer advice on how to improve services. We would recommend them to other schools and businesses, they are a local company so you get a personal approach.
We have been working with LCS for over 15 years and in that time our business has grown its diagnostic capabilities with the introduction of increasingly sophisticated scanning technology. LCS have been there with us every step of the way and helped guide us through with their honest, straightforward advice and friendly and efficient Support Team. I would highly recommend LCS to any company who is looking for an IT partner rather than just an IT supplier.
LCS has provided IT support to Linkwave for over 15 years, during which time we have undergone two server renewal projects. We have always found LCS to be professional and reliable, with excellent subject knowledge, strong technical capability and the desire to achieve high levels of customer satisfaction. I would have no hesitation in recommending their services.
We have, in the past, tried other IT support companies who have not delivered on their promises, but having used LCSIT for many years now we have nothing but praise for the service that we receive from LCS. They consistently deliver on their promises and will deal with any problem no matter how small in a timely, efficient and courteous manner. We have recommended them to other businesses and will continue to do so.
It’s great having LCS on hand to help us with our IT support and advice. We were looking for a reliable company that we could trust after our previous IT Company constantly let us down. I wouldn’t hesitate to recommend LCS – they are a breath of fresh air!
Our council has used LCS IT for over 8 years, which bears testament to their level of service. Staff are professional, friendly, and helpful. They always provide timely, solutions focused support, whether for an IT project or for day-to-day support.
As a quick turnaround manufacturing business, we are heavily reliant on secure, stable IT systems with high levels of up time – LCS have worked with up for many years supporting this and have always offered a great level of service, fast response times and knowledgeable staff – we are more than happy to recommend then as your IT partner.
We have been using the services of LCS since 2007 and the excellent level of service has never wavered throughout that time. We have experienced many changes over the last 17 years and LCS have supported us through these, responding quickly and efficiently to minimise any business disruption. They are everything you want from an IT Support Team. Responsive, knowledgeable and tenacious to get to the route of a problem and all done with the personal touch. They are also very proactive helping to identify weaknesses in IT security and potential cyber threats. We see them not only as an integral service provider to our business, but as an invested partner in it.
LCS became our IT support when we wanted to move to a professional ‘one stop’ IT provider. They have provided a professional and efficient service with priority given to customer service – resolving queries and finding solutions effectively and quickly, whilst offering competitive value for money.
As my business grew and I employed my first team member, I needed to up my game in terms of IT. I needed shared folders, email addresses, anti virus etc and if there was a problem I wanted peace of mind that I could call someone and they would be able to help us.
LCS IT Solutions Ltd were recommended to me.
We moved into our first office and LCS supplied a new pc and got us all set up. Since then we have grown in size and they have supported us with setting up new pc’s, email addresses, shared folders and more importantly support.
The team have been on the end of a phone and dialled in to sort out any issues that we have had, there has been nothing that hasn’t been able to be resolved remotely.
I couldn’t run my business without LCS being on the end of a phone to sort out our issues and deal with my frustrations and I am sure they will be there as we continue to grow.
Thank you, Anthony and the Team.
LCS have been a great source of help and support with regards to IT solutions when setting up my business last year. They have always been at the end of the phone to take away the panic, in a friendly and cheerful manner. Nothing has ever been too much trouble for them. This service is very much appreciated and of course, I would always be willing to highly recommend their services to others.